How Do You Book Your Travel?

 In Jigsaw Blog


Over the past 15 years the number of ‘do-it-yourself travellers arranging trips online has soared. In the age of doing everything online, can working with a travel agent really save you money? Turns out the answer is yes because travel agents usually don’t charge customers for their services. Instead their payment comes through hotels and wholesalers, meaning you can tap into a free service.

Or maybe you enjoying the experience of being completely in control of your own travel management, the world is at your fingertips and with websites such as Trip Advisor to guide you on where to stay and more importantly what to avoid, it can be a fun and exciting process.

However there are a few things to remember – firstly you’re not a travel expert, you may not have time to waste, you need to get things right and you may need a safety net if things go wrong.

Has it gotten to the point that many travellers truly dread the moment they have to sit down at the computer to research travel? Perhaps it’s a good time to call in a pro?

Buying travel is a unique purchase, because you are buying both a product and an experience.

Some trips are more complicated than others. For example, foreign travel is more complex than traveling domestically. Or sometimes the stakes are too high to make a mistake when you are planning a big trip to celebrate a special birthday or anniversary or a trip that involves coordinating itineraries with friends or family members. Travel agents are trained to take a critical look at each piece in your trip puzzle. They make sure each piece meets your specific needs, so you’re happy with every penny you spent.

With their training — and being well-travelled themselves — good travel advisers can offer you options you might not have considered. Some travel advisers are generalists; others specialise in niches, such as cruising, corporate travel, group travel or in particular destination.

Savvy travellers realise that even after a trip is planned, things don’t always turn out exactly as expected. A flight is cancelled, a piece of luggage gets lost, a passport is pilfered or a child falls ill with a high fever on foreign soil. When “stuff happens,” it is reassuring to have someone you can count on to resolve problems. Do you really want to be the one hanging on your mobile at midnight attempting to rearrange a flight? Many travel advisers offer clients 24/7 backup by phone and email.

What works best for you? I would love to know your thoughts so feel free to leave your comments below.

Lesley Millar is the owner of Jigsaw Travel based in Hamilton.. To find out more visit our website or email directly

Recent Posts

Leave a Comment

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

Not readable? Change text.